HR & IT have much in common – both are striving to be strategic partners while struggling with the challenges of providing service to the organization at individual, team and organizational levels. IT has leveraged Project Management – using the role of the business analyst to articulate the business of the organization at a detailed process level…a bottom up approach. HR has focused on a top down – faciltiating the articulation of the vision, mission and mandate and attempting to address impacts of culture and norms of behaviour. They need to find a way to work more collaboratively in the shared space between the detailed process and the macro organizational design and development issues.
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